SAS Marketing Automation (MA)

SAS Marketing Automation (MA) is a comprehensive solution to plan, test and execute marketing campaigns so you can improve marketing efficiency and effectiveness.  By increasing retention and driving higher rates of new customer acquisitions, it can help you achieve a better return on investment and a healthier bottom line.

SAS MA provides all the capabilities needed to ensure success, including:

  • fully functional campaign manage­ment;
  • unmatched customer analytics for campaign targeting;
  • data integration for access to all vital customer data;
  • an enterprise business intelligence platform for robust reporting.

SAS MA can also be extended through integration with other SAS solutions to provide even more benefit for marketing organisations:

  • SAS Marketing Optimisation uses mathematical techniques to optimise campaigns, allowing you to maximise ROI while taking into account resource and budget con­straints along with the likelihood those cus­tomers will respond.
  • SAS Digital Marketing provides e-mail, SMS and RSS personalisation capabilities, a natural extension for customers who actively pursue digital marketing efforts.
  • SAS Real-Time Decision Manager combines SAS Analytics with busi­ness logic and contact strategies to deliver real-time decisions and recommendations to interactive cus­tomer channels such as the web, the call centre and the point-of-sale.
  • SAS for Customer Experience Analytics (CXA) captures every interaction a customer has on your website, transforms it into customer-centric knowledge and integrates with other channel views to provide a more complete customer picture. This approach enables organisations to more effectively understand, model and market to customers.

SAS is the leader in business intelligence and analytics.  IS Solutions is a SAS Reseller with a vendor-certified team of consultants available for implementation, integration, training and support services.  We also provide a flexible range of deployment options including on-premise, managed service and SaaS.

Prices start at £50,000.

SAS MA Features and Benefits

  • Complete more campaigns faster using SAS MA’s automated, trackable and easy-to-repeat process. An intui­tive graphical interface lets you define target segments, prioritise selection rules, select communication channels, schedule and execute campaigns, and analyse performance.
  • Achieve better targeting and response rates with SAS MA’s analytical capabilities.  MA yields insight for develop­ing highly targeted segments based on purchase/response propensity, attrition potential, market basket analysis, profit­ability, credit scoring and more.
  • Focus on customers who matter most with SAS MA’s insight into customer profitability and lifetime value, allowing you to stay focused on your most valuable customers.
  • Make continuous campaign improvements with SAS MA’s reporting framework.  SAS MA lets you measure, track and analyse campaigns, deepening your understand­ing of campaigns so you can make adjustments to continuously improve.  Alerts, scorecards and interactive reporting tools give all levels of man­agement complete visibility.
  • Coordinate across multiple channels by using SAS MA to select appropriate channels and coordi­nate communications across them.

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