REQUIREMENTS

Skills and Attributes:

  • Degree level
  • Experience in installation, configuration and support of tiered software solutions
  • Proactive
  • Organised
  • Business Intelligence / Web Analytics awareness

Essential Technical Skills:

  • Web servers
  • Databases
  • Java Application servers

Operating systems:

  • Solaris and Unix
  • Windows

Preferable Technical Skills:

  • Installation of Web Analytics software
  • SAS Installation and Support
  • Integration of monitoring systems eg Xymon

Application Support Specialist

We seek a passionate, innovative systems engineer to work on projects and systems, in house and at clients, on installation, configuration, management and support of our web analytics solutions.

Responsibilities

·         Install, configure and integrate system and application software components for both in-house systems and systems on client site

·        Ensure configuration management standards are maintained & improved

·         Assist the sales team to design the system configurations for analytics solutions

·         Assist in the production of technical proposals/specifications to meet the requirements

·         Test and review to ensure quality is maintained

·         Deliver and maintain technical documentation

·         Provide technical support to the operations manager and other team members

·         Provide ongoing support to applications teams

·         Provide training/mentoring to team members

·      Report to the Operations and Project Management and provide regular progress updates

Download full job spec (pdf)

For further information on the above vacancies please leave a message for:

Careers on telephone: 01932 893401 or
email: careers@issolutions.co.uk to submit yourCV or application.

Please note, we do not accept any unsolicited approaches from agencies.
You must have permission to live and work in the UK BEFORE you apply for any position at this Company. Background checks will be carried out on all successful applicants.

IS Solutions plc is an equal opportunities employer and welcomes applicants from all sections of the community